What do I do if I was expecting a Catalina to print and it didn’t?
Catalinas are not affiliated with Kroger stores…they are a separate company. If you do NOT receive a Catalina, here are a couple contact options:
Fill out the contact form found HERE or call 888-826-8766 within 3 days of your transaction
Don’t forget to check out the Kroger Catalinas Master List.
I think your information is outdated! I just completed the online form with Catalina, and it says it must be submitted within 3 days (72 hours)!
Thank you! Just updated that information.
I have not been getting the Elvive $5 catalinas printing at my Kroger’s but customer service has paid me every time for it. I did not have to contact anyone else.
I bought 6 sunmaid raisins and nothing printed out please help
I purchased five 32.5 oz, Palmolive dish liquids, but didnt receive the Catalina that was supposed to print for purchasing 2.
No me imprimió en los jabones de trastes Palmolive compre 5 y tenía que imprimir de 4 dólares y nada y las personas de Kroger fueron muy mal
I was excepting a Catalina on my paper product of cottenelle toilet paper purchase and kleenexs. But it didn’t print out. What can I do.
Thank you
Rhonda
did 3 diff. transactions no catalina for nestle candy
I did the general mills cereal deal 2 times yesterday and did not get a Catalina either time .
I bought 5 General Mills cereal
I did 4 transactions I got 10$ off baby stuff. It I did not receive my 5$ Catalina printable
No me imprimió en la compra de 2 productos de la marca pasta Colgate y jabón palmolive gracias
No me imprimió la Catalina de 5 dólares en la compra de 25 dólar en huggie gracias
Huggies no m dieting no Catalina hise una compra De 45 dollar no m dieron nada
I had 2 not print ($40 Baby Aisle and $10 Huggies)
I had 2 not print ($40 Baby Aisle and $10 Huggies) and submitted my request via online portal 1/12. They still have not responded so I finally called today (1/30) and magically they are working on my ticket today. Thanks for providing this info – hopefully they can solve the issue finally.
New Maybelline Lip cosmetic catalina dated 1/22/18 – 2/18/18 out todayB2G1.00 or B3 G2.00.
Maybe it WILL work since I have so little luck with the P&G catalina.
I can’t get coupons to print
What if the catalina isn’t posted at your store? Does that mean it isn’t active at your store?
The Catalina company refused mine. I bought Dove Bars on 6/13. When I sent them the info I was told that the promo wasn’t active. 🙁
Thank You very much!!!! All of he information is helping me save mone and to make this process lot easier!!!!